{"id":112857,"date":"2025-10-24T17:10:45","date_gmt":"2025-10-24T22:10:45","guid":{"rendered":"https:\/\/milesfortis.com\/?p=112857"},"modified":"2025-10-24T17:10:45","modified_gmt":"2025-10-24T22:10:45","slug":"112857","status":"publish","type":"post","link":"https:\/\/milesfortis.com\/?p=112857","title":{"rendered":""},"content":{"rendered":"<p><iframe loading=\"lazy\" title=\"Scotty Plumbing\" src=\"https:\/\/www.youtube.com\/embed\/T2NsTi_43g4\" width=\"640\" height=\"360\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><a href=\"https:\/\/arstechnica.com\/gadgets\/2025\/10\/smart-beds-leave-sleepers-hot-and-bothered-during-aws-outage\/\">AWS outage reminds us why $2,449 Internet-dependent beds are a bad idea<\/a><\/p>\n<p>This week\u2019s\u00a0<a href=\"https:\/\/arstechnica.com\/tech-policy\/2025\/10\/amazons-dns-problem-knocked-out-half-the-web-likely-costing-billions\/\">Amazon Web Services outage<\/a>\u00a0had some people waking up on the wrong side of the bed.<\/p>\n<p>A Domain Name System (DNS) resolution problem affected AWS cloud hosting, resulting in an outage that impacted\u00a0<a href=\"https:\/\/www.bbc.com\/news\/articles\/cev1en9077ro\">more than 1,000<\/a>\u00a0web-based products and services and millions of people.<\/p>\n<p>Perhaps one of the most avoidable breakdowns came via people\u2019s beds. The reliance on the Internet for smart bed products from Eight Sleep resulted in people being awoken by beds locked into inclined positions and sweltering temperatures.<\/p>\n<p>As spotted by\u00a0<a href=\"https:\/\/www.dexerto.com\/entertainment\/aws-crash-causes-2000-smart-beds-to-overheat-and-get-stuck-upright-3272251\/\">Dexerto<\/a>, the AWS outage caused smart mattress covers from Eight Sleep to malfunction. These \u201cPod\u201d mattress covers connect to a physical hub, and users can set the covers to temperatures between 55\u00b0 and 110\u00b0 Fahrenheit via a companion app. Eight Sleep also sells smart mattress bases that let people control their bed\u2019s elevation with the app. As of this writing, the Pods\u2019 MSRPs range from $2,449 to $3,249, and the base has a $1,950 MSRP. Eight Sleep also sells its\u00a0<a href=\"https:\/\/help.eightsleep.com\/en_us\/why-does-the-pod-need-autopilot-ByLSWo5Sn\">Autopilot<\/a>\u00a0feature through an annual subscription that starts at $199. Autopilot is supposed to help automatically set Eight Sleep devices to users\u2019 optimal sleeping conditions. Pod purchases\u00a0<a href=\"https:\/\/help.eightsleep.com\/en_us\/can-i-cancel-autopilot-Bkbr7s9rn\">require<\/a>\u00a0a one-year subscription to Autopilot.<\/p>\n<p>Pods have on-device buttons for controlling the temperature without a phone, but the devices require an Internet connection for the adjustments to work. That limitation led to disturbing wake-up calls during the AWS outage as Eight Sleep smart beds became uncontrollable.<\/p>\n<p>As one user on Reddit\u00a0<a href=\"https:\/\/www.reddit.com\/r\/EightSleep\/comments\/1obm8eq\/comment\/nkhavf0\/?utm_source=share&amp;utm_medium=web3x&amp;utm_name=web3xcss&amp;utm_term=1&amp;utm_content=share_button\">said<\/a>:<\/p>\n<blockquote><p>I woke up too hot in the middle of the night last night and kept double-tapping like a maniac to adjust the temp[erature] down since I wasn\u2019t getting any haptic feedback. I only found out why after I got up in the morning.<\/p>\n<p>It would be somewhat understandable that Autopilot stops working because Eight Sleep\u2019s backend is down but not being able to even adjust the temperature locally is ridiculous and completely unacceptable for such a high-end (and expensive) product.<\/p><\/blockquote>\n<p>A person on X\u00a0<a href=\"https:\/\/x.com\/Brandon25774008\/status\/1980457029505622337\">wrote<\/a>: \u201cWould be great if my bed wasn\u2019t stuck in an inclined position due to an AWS outage. Cmon now.\u201d<\/p>\n<p>Some users complained that malfunctioning devices kept them awake for hours. Others bemoaned waking up in the middle of the night\u00a0<a href=\"https:\/\/www.reddit.com\/r\/EightSleep\/comments\/1obd92h\/comment\/nkg8a7n\/\">drenched in sweat<\/a>.<\/p>\n<p>Even more basic features, such as\u00a0<a href=\"https:\/\/www.reddit.com\/r\/EightSleep\/comments\/1obd92h\/app_down\/\">alarms<\/a>, failed to work when Eight Sleep\u2019s servers went down.<\/p>\n<h2>Eight Sleep will offer local control<\/h2>\n<p>Eight Sleep co-founder and CEO Matteo Franceschetti addressed the problems via\u00a0<a href=\"https:\/\/x.com\/m_franceschetti\/status\/1980419272766583262?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1980419272766583262%7Ctwgr%5E929c36d9a771d381806f2c7d54ced969ffd60c5c%7Ctwcon%5Es1_&amp;ref_url=https%3A%2F%2Fwww.dexerto.com%2Fentertainment%2Faws-crash-causes-2000-smart-beds-to-overheat-and-get-stuck-upright-3272251%2F\">X<\/a>\u00a0on Monday:<\/p>\n<blockquote><p>The AWS outage has impacted some of our users since last night, disrupting their sleep. That is not the experience we want to provide and I want to apologize for it.<\/p>\n<p>We are taking two main actions:<\/p>\n<p>1) We are restoring all the features as AWS comes back. All devices are currently working, with some experiencing data processing delays.<\/p>\n<p>2) We are currently outage-proofing your Pod experience and we will be working tonight-24\/7 until that is done.<\/p><\/blockquote>\n<p>On Monday evening, Franceschetti\u00a0<a href=\"https:\/\/x.com\/m_franceschetti\/status\/1980462051907817805\">said<\/a>\u00a0that \u201call the features should be working.\u201d On Tuesday, the company started making an offline mode available that works over Bluetooth when Eight Sleep\u2019s servers are down,<a href=\"https:\/\/www.theverge.com\/news\/804289\/eight-sleep-smart-bed-aws-outage-overheating-offline\">\u00a0The Verge<\/a>\u00a0reported today.<\/p>\n<p>\u201cDuring an outage, you\u2019ll still be able to open the app, turn the Pod on\/off, change temperature levels, and flatten the base,\u201d Eight Sleep co-founder Alexandra Zatarain told the publication.<\/p>\n<p>Eight Sleep users will be relieved to hear that the company is making their products usable during Internet outages. But many are also questioning why Eight Sleep didn\u2019t implement local control sooner. This isn\u2019t\u00a0<a href=\"https:\/\/futurism.com\/man-sleep-ai-mattress-outage\">Eight Sleep\u2019s first outage<\/a>, and users can also experience personal Wi-Fi problems. And there\u2019s an obvious user benefit to being able to control their bed\u2019s elevation and temperature without the Internet or if Eight Sleep ever goes out of business.<\/p>\n<p>For Eight Sleep, though, making flagship features available without its app while still making enough money isn\u2019t easy. Without forcing people to put their Eight Sleep devices online, it would be harder for Eight Sleep to convince people that Autopilot subscriptions should be mandatory. Pod hardware\u2019s high prices will deter people from multiple or frequent purchases, making alternative, more frequent revenue streams key for the 11-year-old company\u2019s survival.<\/p>\n<p>After a June outage, an Eight Sleep user\u00a0<a href=\"https:\/\/x.com\/theo\/status\/1934712210275881146\">claimed<\/a>\u00a0that the company told him that it was working on an offline mode. This week\u2019s AWS problems seem to have hastened efforts, so users don\u2019t lose sleep during the next outage.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>AWS outage reminds us why $2,449 Internet-dependent beds are a bad idea This week\u2019s\u00a0Amazon Web Services outage\u00a0had some people waking up on the wrong side of the bed. A Domain Name System (DNS) resolution problem affected AWS cloud hosting, resulting in an outage that impacted\u00a0more than 1,000\u00a0web-based products and services and millions of people. Perhaps &hellip; <a href=\"https:\/\/milesfortis.com\/?p=112857\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[15,87,55],"tags":[],"class_list":["post-112857","post","type-post","status-publish","format-standard","hentry","category-business","category-technology","category-they-made-a-movie-about-this"],"_links":{"self":[{"href":"https:\/\/milesfortis.com\/index.php?rest_route=\/wp\/v2\/posts\/112857","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/milesfortis.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/milesfortis.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/milesfortis.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/milesfortis.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=112857"}],"version-history":[{"count":1,"href":"https:\/\/milesfortis.com\/index.php?rest_route=\/wp\/v2\/posts\/112857\/revisions"}],"predecessor-version":[{"id":112858,"href":"https:\/\/milesfortis.com\/index.php?rest_route=\/wp\/v2\/posts\/112857\/revisions\/112858"}],"wp:attachment":[{"href":"https:\/\/milesfortis.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=112857"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/milesfortis.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=112857"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/milesfortis.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=112857"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}